The New “Normal” – Important Lessons for Business Continuity and Competitiveness


The recent pandemic has ushered in dramatic changes in consumer behavior and corporate culture. In the midst of market uncertainty, companies can rise to the challenge by proactively preparing themselves.

Health And Safety At Work


To support institutional efforts in contact tracing, companies are expected to measure the temperature of people entering their premises, which can cause considerable delays.

Businesses can utilize automated solutions that can instantaneously identify and take the temperature of employees. Ideally, it should also take attendance, integrate with payroll systems, and alert stakeholders when somebody with a fever is detected.

To further improve safety and security, a more comprehensive solution is needed - one capable of tracking and monitoring everybody within your premise. Information such as paths history, personnel count, identities and purpose of visit will be crucial to various decision making, including maximising space, improving layout efficiency, and understanding customer needs.

Closing the Distance

Perhaps a silver lining to 2020 is the realization that employees can perform multiple functions from home - but physical distancing comes with its own problems.

One of the thorniest is for teams and individuals to remain productive while keeping morale up. Technology can overcome aspects of this lack of physical interaction, but it shouldn’t be limited to mere voice and video conferencing. Companies can, for example, utilize widescreen 4K conferencing panels with real-time screen interactivity to provide an immersive and productive experience for their teams.

Industrial solutions can also be found in the exciting world of augmented reality (AR) glasses. Not only do they markedly improve work quality and safety by allowing vendors, supervisors, and operators to work together, they also vastly reduce costs by eliminating the need to be at the same location - or even the same country!

Working away from the office presents a particularly troublesome situation: accessing corporate applications that are accessible only from within its internal network. As we become increasingly mobile, businesses need a simple and secure way to allow their staff to access these resources from anywhere in the world. Traditionally, deploying a corporate VPN involves significant expertise, time, and money. It is time for businesses to be able to solve this problem affordably and efficiently.


Workforce Efficiency

Heavy reliance on human labor for day-to-day operations not only accounts for a large part of operational cost, disruptions to manpower supply can also make it difficult to carry out tasks such as defect detection and tool maintenance. Businesses should take this opportunity to reform, modernize, and streamline their labor utilization.

Depending on human labour will limit the quality of output; it is simply impossible for people to perform at levels necessary to eliminate the cost of non-conformance. Artificial intelligence will allow us to overcome this. As businesses attempt to step into and excel in the next industrial revolution, solutions that combine automation, computer vision, and machine learning will be increasingly valuable.

One of these solutions is the use of Industrial IoT sensors. By deploying a wide array of sensors across production lines and facilities, companies can obtain critical data that goes a long way to improve product quality and reduce waste. Although no longer in its infancy, IIoT is still extremely under-utilized as lack of experience and expertise continue to be a significant barrier.

Artificial intelligence is also deployed in modern manufacturing through image analysis and fault detection. To nurture a zero-defect culture, product defects need to be quickly and easily identified without being subjected to human error and inadequacies. Data from these identifications can then be used to further improve process quality.

Fourth Industrial Revolution


We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. Businesses will need all the technological advantages they can muster to not only survive, but excel - and we are here to help.

Powered by Artificial Intelligence, Driven by Innovation

Xu Jin Song, Managing Director, Innowave Tech

Article from Singapore Semiconductor Industry Association
Singapore Semiconductor Voice Vol.8

Link to article: https://ssia.org.sg/preparing-your-business-for-excellence-during-crisis/