Privacy & Cookies

For privacy questions, access or correction requests, or to withdraw consent, contact [email protected]. Tell us enough to identify your request; please do not send identity documents unless we ask for them through an appropriate channel. We may need to verify your identity. We will explain any limits that apply to your request.

[email protected] ↗

Our inquiry form collects your name, email address, inquiry type, message and, if provided, company and product or use-case interests. We record your consent and submission time. Please include only information needed for your inquiry and avoid sending sensitive personal information through this form.

We use this information to respond to you, assess your request and manage the resulting conversation. Authorized staff can review inquiries in our protected administration area. An email notification may be sent to the relevant Innowave Tech team. Submitting an inquiry does not subscribe you to a marketing mailing list.

We use Microsoft Azure for website infrastructure and email delivery, Microsoft 365 for business email, and Google Analytics when you accept analytics. These providers may process information outside your country. We remain responsible for selecting appropriate safeguards for personal information entrusted to them. Their services and the countries involved may change as our operations develop.

Our policy is to delete closed website inquiries after 12 months. This applies to sales, general and careers inquiries. We may retain a record for longer where it is still needed for an active business matter or a legal obligation. We review these exceptions. Related email copies and backups are subject to separate operational deletion and recovery procedures; a deleted inquiry must not be returned to routine use through a backup restore.

Applications sent directly to our HR mailbox are handled by our recruitment team. The 12-month website-inquiry policy concerns messages submitted through this website’s inquiry form; it does not set the retention period for a separate recruitment file. Contact us for information about a particular application.

The website uses first-party session and security cookies to operate forms and protect against forged requests. The website session expires after 120 minutes of inactivity. Staff sign-in may use additional authentication storage. These features are separate from optional analytics.

We use your browser language for your first visit where an approved translation is available. A first-party language-preference cookie remembers your language for up to one year. You can change it using the language menu or clear it through your browser. This preference does not enable analytics.

When analytics is enabled, we ask before loading Google Analytics. If you accept, it measures website usage, such as pages visited and browser or device information. Advertising features are disabled. We do not send inquiry fields to Analytics, and page addresses sent by our integration exclude query strings. Google’s processing also depends on the Analytics property settings.

You can accept or decline analytics with equal ease. Use the Cookie Preferences button, when displayed, to change your choice. Declining after acceptance stops our Analytics integration and removes its accessible first-party cookies. Your choice is remembered on this browser for up to 180 days. Analytics cookies are limited to the remaining consent period. Clearing browser storage may cause us to ask again. Cookie Preferences is not shown where analytics is disabled.

Links to external websites open services with their own privacy practices. Review their notices before providing personal information.