Building AI into Products—and into the Business

At Innovate & Scale: The AI Founders’ Roundtable on Global Expansion, Jinsong joined a discussion with Google Cloud’s Karthik Narain about the next era of AI. He came away with three priorities: product value, how an AI company operates, and the partnerships that support growth.

The first priority was to embed AI into products as a core part of their value. For us, that starts with what a product enables customers to do and how AI contributes to the work or experience it supports.

The second priority was to use AI in building products and running the business, from development through operations. An AI company needs to consider its own work as well as the features it offers customers.

Product value and internal adoption are connected. We need to examine where AI creates value for customers and where it can help us develop and support that value. The focus is purposeful use of the technology across both areas.

Partners and strong ecosystems were the third priority. This connects with our work embedding agentic AI in industrial products and pursuing global growth through trusted partnerships. Those relationships sit alongside product and internal capabilities in our international ambitions.

For us, these priorities connect our industrial focus with the work of growing an AI business. We need to develop products that serve customers, consider AI’s role in our own operations and build the partnerships that support expansion.