Senior Key Account Manager and Dresden Office Lead

Innowave Tech turns human expertise into intelligent systems that solve real industrial challenges. Headquartered in Singapore, we build AI platforms that help manufacturers inspect quality, understand complex processes and automate equipment operations.

Our work connects artificial intelligence, software and practical engineering with the realities of the factory floor. From detecting subtle defects to helping equipment respond to changing conditions, we turn specialist knowledge into capabilities that people can use, trust and scale.

We’re looking for people who ask thoughtful questions, care about how things work and take pride in making them better. Join us to tackle demanding problems, bring ideas into real operating environments and help shape how industry works next.

Customer development and account management are the primary focus, alongside a smaller office operations remit. The role works with sales, technical, project delivery, finance, and headquarters teams.

- Develop relationships with semiconductor customers and identify qualified opportunities.

- Coordinate customer meetings, account plans, proofs of concept (POCs), and pilots.

- Work with sales on proposals, procurement, negotiations, and purchase orders.

- Maintain customer continuity through delivery, acceptance, closeout, and potential follow-on business.

- Keep account plans and customer relationship management (CRM) records current.

- Coordinate Dresden office administration, payroll inputs, onboarding, leave administration, invoices, expenses, and service providers.

- Track record in B2B account management, customer development, or a comparable customer-facing role in semiconductors or the semiconductor supply chain.

- Relevant professional network and ability to engage customer stakeholders.

- Experience advancing complex customer engagements through evaluations, commercial decisions, and delivery follow-through.

- Technical and manufacturing understanding sufficient to work with engineering colleagues.

- Strong organization, follow-up, recordkeeping, and independent judgment.

- Professional German and English communication skills.

- Willingness to maintain a regular presence in Dresden and travel to customers as required.

- Relationships in the Dresden/Saxony semiconductor ecosystem or advanced manufacturing.

- Experience with industrial AI, factory automation, semiconductor equipment, machine vision, manufacturing software, or related solutions.

- Experience developing business from prospecting through negotiation and close.

- Experience coordinating a small office, local operations, or routine HR and payroll administration.

Flexible base salary based on experience, industry relationships, and results. Performance bonus tied to qualified customer introductions and purchase orders driven to closure; terms to be agreed.